- Voice Network superiority – 5-9’s Voice Network that is integrated into our CPaaS stack
- 24/7/365 on-shore NOC with no ticket writers – Multi-time Stevie Award-Winning customer service department
- Channel 1st organization with strong partner programs
- Co-creator driven CPaaS – Democratize communication automation using our low-code drag and drop visual designer
- Simplified and intelligent IVR/IVA building
- Bespoke enhancement for on-prem contact centers
- Click-to-configure self-serve automation with embedded AI
- Agent off-loading and call volume management
- Re-engage abandoned callers
- Multiple communication channels: SMS/Voice/Social Media/WhatsApp
- Built-on open REST APIs for developer-heavy shops
- Advanced analytics across all communications and applications
- Augment your developer strength by leveraging IntelePeer Managed Solutions to design and deploy CPaaS Solutions
Communications
For over 17 years, IntelePeer has been known for providing high-quality, redundant SIP Solutions to Carrier and Enterprise business customers. Their continual evolution in communication services provisioning, offers a logical path to next-gen “Customer Experience” solutions with Atmosphere CPaaS. The Atmosphere Platform allows you to frontend communications with the omnichannel automation that society now demands without doing a complete infrastructure refresh. Along with Intelepeer's rich Communications APIs, they have a visual orchestrator with many connectors and actions pre-built as drag and droppable code. From there you can build workflows, embedding the AI in the platform to create automated workflows, and can even write code on top of the platform to build more custom and integrated solutions.
Atmosphere CPaaS Main Differentiators
I’ve worked with Elizabeth for a few years now and have been more than pleased with the support and knowledge I’ve gotten from her. She isn’t just looking to sell you a product but more to build a relationship with you and learn about your true needs in order to offer you the items that will actually help you. And that’s something you don’t always see in business today. I would 10 out of 10 recommend working with her for anything related to barcoding, warehouse organization, scanning, printing, etc.